PortSwigger · Knutsford, England, United Kingdom
Runs PortSwigger's customer support system from Knutsford, tuning AI-assisted resolution and routing so more cases are solved without back and forth and the right ones reach a named person.
From the ad, in plain English:
Hands-on people from operations, business analysis or systems roles who like building practical fixes.
AI in title
The job title names AI, and AI is the main purpose of the role. PortSwigger isn't an AI company. How we choose jobs.
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