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Head of AI Operations

Ben · London or remote (UK)

Financial services

Pay not listed · posted 14 Sep 2026Apply on employer site ↗

What the job involves

Ben, an employee benefits platform, wants one person to lead how AI changes the way the company runs. Working with the founders, you redesign workflows in customer operations, finance, people and commercial teams, set the standards and evals internal AI systems must pass, and get every function using them. Engineering keeps AI in the product.

The ad's duties fit the usual pattern for Head of AI roles. That usually means:

  • Set the AI strategy and choose the first priorities.
  • Decide what to buy, what to build and who builds it.
  • Own AI governance, risk and policy with legal and IT.
  • Lead or coordinate a small team of enablement and implementation people.
  • Report value and risk to the board.

Who it suits

Senior leaders from transformation, operations, data or innovation who can set direction and govern risk.

Why it's on Second Wave AI Jobs

AI in title

The job title names AI, and AI is the main purpose of the role. Ben isn't an AI company. How we choose jobs.

Hiring for a role like this? List it on Second Wave AI Jobs. Free to post until 31 Jan 2027, then paid. Founding employers keep launch pricing. See what similar UK ads pay.

This summary is written by Second Wave AI Jobs from the public ad. Always read the full ad before applying.

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