Lucanet Group · United Kingdom
Heads Lucanet's international support team and leads its move to AI-first support, rolling out chatbots, automation and self-service while keeping a personal service for customers.
From the ad, in plain English:
People already doing this job who want AI rollout to be a bigger part of it.
AI-heavy role
The title doesn't mention AI, but rolling out or running AI tools is written into the core duties. Lucanet Group isn't an AI company. How we choose jobs.
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This summary is written by Second Wave AI Jobs from the public ad. Always read the full ad before applying.
Redesigns how People (HR) services are delivered using AI and agents: service design, where people and AI hand over to each other, and the governance around it.
Runs a portfolio of transformation projects focused on process improvement, AI adoption and data-driven change.
Runs a pipeline of process improvements across the group, deciding where approved automation and generative AI can help and seeing them through.
Leads a credit control team while bringing in AI tools and automation for collections, reconciliations and reporting.
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